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Grimaldi Lines and Seafy® Enhance Onboard Wi-Fi Service with the Digital Experience Platform

From Wi-Fi Portal to Digital Experience Platform: greater connection stability and easier access to onboard information services during the crossing.

Milan — Already present on Grimaldi Lines ships, Seafy® is now evolving into a Digital Experience Platform available across the entire fleet, transforming the traditional Wi-Fi portal into an integrated digital ecosystem that accompanies passengers throughout the entire crossing. Grimaldi Lines and Seafy are thus offering travelers a simpler, more reliable, and more integrated digital experience.

Thanks to the platform's evolution, passengers can connect to the internet from any device to check travel-related information and access other services through a single access point, with no need to download dedicated apps. This technological upgrade also improves performance, delivering greater connection stability and speed for a more reliable digital experience while at sea.

Through the Seafy portal, passengers can also choose the Wi-Fi package best suited to their needs, with rates tailored to usage. Payment can be made directly from a smartphone, simply and securely, through contactless solutions such as Apple Pay, Google Pay, and Revolut Pay.

"For Grimaldi Lines, innovation means putting technology at the service of travel. Digitalization is playing an increasingly important role in the evolution of the services we offer our passengers, and the completion of this project confirms our commitment to investing in solutions that make the travel experience simpler, more accessible, and aligned with the expectations of an increasingly connected customer base," said Francesca Marino, Head of Passenger Department at Grimaldi Lines. "In the maritime sector, customer experience is becoming an increasingly central pillar of shipping companies' innovation strategies,"said Roberto Verni, CEO of Seafy®."With Grimaldi Lines, we have developed a Digital Experience Platform capable of creating a continuous point of contact between the company and passengers throughout the entire journey. Our goal is to provide an infrastructure that can evolve over time, supporting new customer relationship models and driving the digital transformation of the onboard experience."

With the Digital Experience Platform now available on all 13 ships in the fleet, Grimaldi Lines and Seafy are laying the groundwork for the continuous evolution of the onboard digital experience, through a platform capable of integrating new features and capabilities over time.



The Grimaldi Group is headquartered in Naples, controls a fleet of over 130 ships, and employs approximately 21,000 people. Led by Gian Luca Grimaldi, Emanuele Grimaldi, and Diego Pacella, the Group is a multinational logistics company specializing in roll-on/roll-off, car carrier, and ferry operations. In the passenger sector, the Group operates through several brands, differentiated by destination: Grimaldi Lines in the Mediterranean (Italy, Spain, Greece, Tunisia), Minoan Lines for domestic Greek connections (between Piraeus, Crete, and the Cyclades), Finnlines for the Baltic Sea (Finland, Germany, Poland, and Sweden), and Trasmed GLE for connections between mainland Spain and the Balearic Islands. Website: www.grimaldi-lines.com Press contacts: Chiara Attena attena.chiara@grimaldi.napoli.it

Seafy® has been the leading On Board Digital Experience Platform for the maritime sector since 2011, developed entirely in-house by IES Italia, serving 11.4 million users in 2025, with a +58% increase in activated connections between 2024 and 2025, and 16+ digital modules and features available. Website: business.seafy.com/en Press contacts: Valentina Crivelli valentina@seafy.com; Francesca Saini francesca.saini@seafy.com



Content edited with the assistance of artificial intelligence tools.