Maintenance
Preventive maintenance, continuous updates and guaranteed response times ensure operational continuity and a reliable experience for both crew and passengers.
System continuity protects onboard revenue.
Wi-Fi, the onboard portal, IoT, TV and audio now support vessel operations, the passenger experience and onboard revenue. Seafy Maintenance keeps contracted systems available through preventive maintenance, scheduled updates and corrective interventions.
In-depth knowledge of each vessel’s architecture, configurations and assets helps reduce diagnostic times and plan interventions around operational priorities, agreed SLAs and available maintenance windows.
Every downtime comes at a cost
When monitoring, maintenance and responsibilities are fragmented, issues and performance degradation may only become visible after service has already been affected. Identifying the root cause, coordinating multiple providers and restoring operations becomes more complex, especially when an onboard intervention is required.
- Wider service disruptions: issues that are not identified early can escalate and affect multiple services.
- Slower recovery: multiple providers make coordination and troubleshooting more complex.
- Higher costs: emergencies and unplanned interventions increase maintenance expenses.


Remote first. Onboard when needed.
After assessing the fleet and establishing an asset baseline, Seafy manages the maintenance of contracted systems according to agreed priorities and SLAs.
The team performs preventive checks, updates, configuration changes and diagnostics remotely. When recovery requires physical intervention, Seafy schedules onboard support based on priority, vessel location and available operational windows.
Continuity that delivers value
A single maintenance plan coordinates preventive activities, updates, incident management and interventions across all systems covered by the service. Operators benefit from clearly defined responsibilities, measurable service levels and an up-to-date maintenance history for every vessel.
For shipowners, this means fewer emergency interventions, better planning of maintenance activities and spare parts, and greater visibility into system availability, incidents and SLA performance across the entire fleet.

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What's included
- Hardware and software maintenance of the entire onboard platform
- Scheduled preventive work and corrective interventions with SLAs
- Remote resolution and onboard activities planned around port calls
- One accountable partner, no bouncing between suppliers
- Tracked intervention history for every ship
Related services
Monitoring & support
24/7 monitoring of onboard networks and services to prevent disruptions and ensure operational continuity.
Network engineering
A tailored onboard network, from structured cabling to Wi-Fi coverage, designed to deliver performance, security and operational continuity throughout the vessel.
Infrastructure & Operations
The digital infrastructure that brings connectivity, IoT, communications and onboard operations together in one integrated ecosystem.
Want to see it on your fleet?
Tell us about your fleet: we'll show you the service in action and how it integrates with the rest of the platform.
